Privacy Policy
At Skylar Seaview Beach Resort & Spa, Varkala, your privacy matters to us. This page explains how we collect, use, and protect your personal information when you visit our website or contact us.
By using our website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following details when you contact or book with us:
- Name
- Mobile number
- Email address
- Stay dates, room preference, or spa service details
- Messages sent through enquiry forms or WhatsApp
You share this information voluntarily.
2. How We Use Your Information
We use your details only to:
- Respond to your enquiries
- Process bookings and spa appointments
- Share stay-related information
- Provide customer support
- Improve our services and website
We take our enquiry/customer data very seriously. That’s why we do not sell your data. We also ensure that your data is not misused in any manner.
3. Bookings & Payments
You can make bookings online or offline.
Online payments are processed through secure third-party payment gateways.
We do not store your card or banking details on our website.
4. WhatsApp Communication
If you contact us through WhatsApp:
- We use your number only to reply to your request
- We do not send unwanted promotional messages
Your communication remains private.
5. Cookies & Website Data
Our website uses cookies to understand how visitors use the site.
Cookies help us:
- Improve website performance
- Understand visitor behaviour
You can disable cookies in your browser settings if you prefer.
6. Advertising & Analytics
We may use:
- Google Ads (without remarketing)
- Website analytics tools
These tools may collect basic technical data like browser type or device information. This helps us measure website performance and ad effectiveness.
7. Data Sharing
We may share limited information only when necessary:
- With payment or booking service providers
- When required by law
We never share your data for any other purposes that are unrelated to the above.
8. Data Security
We take reasonable steps to protect your information from misuse or unauthorised access.
However, no online system can be guaranteed as fully secure.
9. Indian & International Guests
Skylar Seaview welcomes guests from India and abroad.
All personal data is handled in line with Indian data protection laws.
10. Updates to This Policy
We may update this Privacy Policy when needed.
Any changes will be posted at the bottom of this page.
11. Contact Us
For privacy-related questions, contact:
Email: info@skylarseaview.com
Location: Varkala, Kerala, India
Update: This Privacy Policy page was updated at 1614 Hrs on Monday, 29 December 2025.